Shipping & Returns
Delivery takes place with Postnord. We ship to all of Sweden. Shipping costs are clearly stated on order, as well as on order confirmation / invoice. Delivery will take place to the nearest delivery point. If you order before 15:00 (Monday to Friday), your order will be sent the same day and you can usually retrieve it within a few days. If your order is delayed, you will always be notified of the delay and estimated delivery time by e-mail. In case of sold goods, the customer will be notified immediately and the amount will be refunded immediately by LEDsale.
You have 30 days' right of withdrawal on all goods purchased from LEDsale. This deadline is valid from delivery of the goods. You must return the item at your own expense to the following address:
On return, we recommend using Postnord - no alternative package distributors. The reason we like using Postnord is because they give you the ability to track your package throughout the returns process. We accept no liability for lost returns. You should ship the product well packaged - together with a copy of the invoice. Express clearly, in writing that you want to exercise your right to cancel the order and get the purchase price refunded. You can benefit from the Consumer Agency's regret form. Goods returned without a receipt or non-compliance are denied. In order for us to accept your return, the packaging may be broken, but the product must be in full working condition and not used. The right will therefore terminate if you use the product in a way that obviously reduces the resale value. If you use your right of withdrawal, you will receive your money back as soon as we have received the product or when you have provided proof of return of the item. The refund will be made using the same payment method used for purchase. If this cannot be done, you must approve an alternative repayment solution.